Leap Frog Outreach (“Leap Frog Outreach,” “we,” “our,” or “us”) is committed to protecting the privacy and dignity of everyone we serve, partner with, and meet online. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.
1. Information We Collect
We only collect information that helps us serve our mission:
- Information you provide: Name, email address, phone number, and any details you include when contacting us, signing up to volunteer, or making a donation.
- Donation information: Donations are processed through trusted third-party payment processors. We do not store full payment card numbers on our servers.
- Site usage data: Standard log data such as browser type, device, pages visited, and approximate location, used in aggregate to improve the site.
2. How We Use Your Information
- To respond to inquiries and connect people with services.
- To process and acknowledge donations and volunteer sign-ups.
- To send updates, newsletters, or appeals - only with your consent.
- To improve our outreach programs and the website experience.
- To meet legal, accounting, and reporting obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only with:
- Service providers who help us operate the website, communicate with supporters, or process donations - under strict confidentiality.
- Authorities, when required by law or to protect the safety of those we serve.
4. Care for the Vulnerable
Many of the people we serve are in vulnerable circumstances. We treat any information shared in person, in counseling, or through our programs with strict confidentiality and only use it to support the individual's care and well-being.
5. Cookies
Our site uses minimal, essential cookies necessary for it to function. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings.
6. Data Retention
We keep personal information only as long as needed for the purposes described above, or as required by law. Donor records are retained as required by tax and nonprofit reporting rules.
7. Your Choices
- You may unsubscribe from email updates at any time.
- You may request a copy, correction, or deletion of your personal information by emailing us.
8. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.
10. Contact Us
Questions about this Privacy Policy or your information? Email hello@leapfrogoutreach.org.